Digital Manager
Full-time
Remote
See listing on our website.
Words Without Borders seeks a digital manager to advance WWB’s technological systems and infrastructure to build readership for our award-winning literary magazine and curricular resources. The digital manager will oversee our two websites (wordswithoutborders.org and wwb-campus.org), where the bulk of our programs are carried out. The ideal candidate will be an organized self-starter able to work collaboratively across teams and think strategically about how our digital platforms can most effectively deliver our content to readers and educators. This position reports to the executive director, oversees a part-time digital fellow, and works closely with our editorial, marketing and communications, and education program staff. This is an exciting opportunity for a mid-career professional eager to make an impact at a dynamic international literary organization.
The organization
Words Without Borders (wordswithoutborders.org) is the premier destination for a global literary conversation. Founded in 2003, our mission is to cultivate global awareness by expanding access to international writing and creating a bridge between readers, writers, and translators.
Our award-winning digital magazine offers unparalleled access to the world’s literary voices. These include writers like Han Kang, Olga Tokarczuk, and Jon Fosse, all published on WWB before they became international sensations, as well as hundreds of new and rising talents. We are committed to centering writers in indigenous, endangered, and other world languages that are too often marginalized.
Our education program, WWB Campus (wwb-campus.org), brings global literature into hundreds of classrooms, offering free access to stories from around the world, multimedia curricular resources that bring literature to life, and professional support for educators.
WWB organizes free virtual and in-person events with international authors, translators, and critics, providing a space for readers to engage directly with the perspectives we publish. Our fellowships and grants provide opportunities for emerging professionals in the field of literary translation.
Responsibilities
The digital manager will manage the ongoing maintenance and functionality of our digital platforms in support of our organizational goal to expand the readership for international literature. Duties will include:
- Oversee day-to-day digital operations, including handling website fixes and updates and managing our web developers and other vendors such as audio and video editors
- Think collaboratively and strategically, within the framework of a small organization, to develop and implement plans to keep WWB’s platforms at the forefront of digital publishing and develop our platforms as the organization and its goals continue to grow
- Oversee branding and visual components of WWB’s websites, working with our communications and marketing team to continue developing our overall aesthetic and ensure that content across our platforms is visually cohesive and engaging
- Monitor and provide regular reports on website metrics; using these metrics as well as social media metrics compiled by the communications team, work with communications team to refine existing digital strategies—and implement new ideas—to increase website traffic
- Develop and implement tools for improving digital workflows across the organization
- Establish and implement best practices for search engine optimization, as well as a plan for completing migration of the WWB archive
- Manage in-kind advertising grant from Google AdWords
- Oversee the work of a digital fellow
Qualifications
- 4–6 years of professional experience in digital publishing or related fields, with experience in website management and current web technology
- Track record of working collaboratively across departments and communicating about technology with non-specialists
- Technologically efficient and nimble, with an outcomes mentality. Comfortable taking risks, testing hypotheses, and analyzing results to inform and refine strategy; track record of demonstrating sound judgment
- Interest in international literature; familiarity, through either academic or personal background, with another language and/or cultural context strongly desired
- Motivated self-starter capable of working independently and taking initiative, with willingness to pitch in on other projects when needed
- Proven ability to manage multiple priorities in a fast-paced environment, respond promptly to queries, and meet deadlines
- Proficiency using a CMS (WordPress desired), Google Workspace, and a customer relationship management software (Salesforce desired)
- Experience evaluating and reporting on Google Analytics; experience with Google AdWords desired
- Audio and/or video editing skills desired
Job details
This is a remote, full-time (32–35 hours/week) position. The applicant should be available during US Eastern working hours; WWB’s core hours are 11am–3pm Eastern time (ET). Salary range is $48,000–$52,000 per year DOE plus generous health benefits and paid time off.
To apply
Interested candidates may email a résumé and cover letter indicating how this position aligns with their skill set and career goals by 11:59 pm ET on March 27, 2025, to jobs@wordswithoutborders.org with the subject line “Digital Manager.” No phone calls or social media contact, please.
Not sure if you meet all the requirements? Consider that research has shown that men apply for jobs when they meet an average of 60% of the criteria, yet women and other people who are systematically marginalized tend to apply only if they meet every requirement. If you believe that you could excel in this role, we encourage you to apply.
Words Without Borders does not discriminate on the basis of race, religion, ethnicity, age, gender identity, sexual orientation, socioeconomic status, nationality, marital status, parental status, military service, or disability. We are committed to pursuing equity and inclusion in our organization and seek candidates who bring diverse backgrounds and new perspectives to our work. Individuals from groups who have been historically underrepresented in the field of publishing are especially encouraged to apply. Permission to work in the US is required.